![]() And finally, I just wanted to add this: I d-loaded the CC Uninstallation app and ran it after removing things manually. PS: I d-loaded the CC Desktop App from my logged-in account in the Adobe browser window under 'Apps'. no CC Desktop - Nothing and I feel after almost 48 hrs of trying I have attempted everything I now have NO CC Apps At All!! And I have SO much work to do today - No Photoshop, No illustrator. I cannot tell you how depressing this is. That was an hour ago - I am still staring at the CC Install window telling me 25% with 8-10mins left It all looked good at first because instead of est time of 80+mins it started ripping along and said est time 8-10mins - Great (I thought). After this, I ran the CC Desktop installer again. ![]() I then went into my System Preferences and turned off the Proxy settings ( as instructed here in forums) and un-checked 'Use Passive FTP Mode (PASV)'. So I had to then resort to a 'CMD-Opt-P-R' restart.Īfter this, I opened Acitivy Monitor and killed 2 instances of CC shown in there (one was marked in RED and said 'Not Responding'). I even tried booting my Mac in 'Safe Mode' (as suggest in forums) but couldn't install there from ther either as there seemed to be no internet connection (even though it said in System Preferences that I was connected via Wi-Fi to my normal connection) I couldnt even get a connection in a browser window, just 'No internet'. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them. A) Mac OS: /Users//Library/Application Support/Adobe/OOBE. Try to Create a new user account in Mac with Administrator Priviledges.To clean it up, quit the Creative Cloud desktop app and rename the SLStore folder to. all seems fine but for the last hour it has been stuck at 20.5% and says in grey beneath the 'Installing (20.5%)' 8-10 mins left? Originally for the first few tries, this estimated time for download said 80-84 mins? 2) Browse to the following location based on your operating system. Corrupted licensing information can get stuck in our database files. I tried again (fourth time) to install from CC Installer and it opens a browser page, makes sure I am logged-in and then continues. So in theory, I should have NO CC products on the Mac now. First it froze at 12.5%, then I tried again after removing everything - but even by using Adobe's cleaner utility it said there issues, so I did it all manually by uninstalling EVERY App one by one. I just can't d-load the CC Desktop App at all. I am now seriously regretting this BIGTIME and I am very worried. I decided (after searching/reading for hours and hours) to uninstall CC Desktop and ALL Apps. (BTW, I know I have an older machine, but until now ALL my CC Apps were working just fine and updating fine ) I am on a Mac 2010 OS High Sierra 10.13.6 and I noticed the other day that my Libraries were not syncing correctly after downloading Photoshop 2020 and illustrator 2020. Heck I've run After Effects on one machine and Premier on the other, side by side, working on the same project.Have there been any further developments with CC Desktop hanging on installation? I have previously used different apps on different machines non-simultaneously and not faced this issue. Logging out of Photoshop/ Fresco on one device LOGS OUT OF CREATIVE CLOUD on it, not just preventing the launch of Photoshop or Fresco. None of the machines are being used simultaneously. When I go to launch Photoshop on Device 1, it says Photoshop is Activated on 3 devices, even though I've never installed Photoshop on Device 3. When I launch Fresco on Device 3, CC tells me Fresco is activated on both other devices, even though I've NEVER installed Fresco on them. I just installed Creative Cloud and Adobe Fresco on it, in order to keep files synced between all three systems. Meanwhile a third device is a 2-in-1 with a Wacom tablet built in. Ive deleted cc and reinstalled, completely reset my computer thinking maybe there was something holding it up, but it seems its just Adobes incompetence yet again thats letting so many of us down. Work device (device 1) and my home setup (Device 2) has most of the apps I use (Ps, Pr, Ae, Au). This is an absolute sham Ive been trying for 2 days now to reinstall Photoshop 2020 and Lightroom. I have a total of 3 machines running Creative Cloud, but using different apps. Deleting OOBE, renaming it to old, deleting adobe stuffs in hosts file, reparing it, uninstalling it with creative cloud cleaner, downloading and repairing MSV.
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